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Closes 9 November 2026

Customer Survey Research Partner

Peabody Trust
Status
Open
Value
£1.8m
Closing
9 November 2026
Where
UK-wide
Contract
31 March 2027 to 31 March 2030
Category
Professional & business services
Procedure
Competitive flexible procedure
Published
12 October 2026 on Find a Tender

What the buyer says

Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU